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Beyond the 'Like': Why Your Small Business Needs a Social Media Strategy

  • Writer: Maria Maurer
    Maria Maurer
  • Jul 3
  • 3 min read

Updated: Jul 5

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When it comes to social media, it's easy to think, "I'll just post when I can," or "A few likes here and there are good enough." But what if I told you that moving beyond the casual post and implementing a clear social media strategy could be one of the most powerful tools for your business growth?


Social media isn't just about vanity metrics like likes anymore. It's a dynamic ecosystem where potential customers are actively searching for solutions, connecting with brands, and making purchasing decisions. Without a strategy, you're essentially throwing darts in the dark and hoping one hits the bullseye. With a strategy, you're building a roadmap to achieve tangible business goals.


Why a social media strategy is your secret weapon


Reach the right people

Imagine knowing exactly who your ideal customer is and then having a direct line to them. That's what a social media strategy helps you achieve. By defining your target audience, you can tailor your content, use relevant hashtags, and even leverage platform-specific targeting tools to ensure your message reaches the people most likely to become loyal customers.

Build brand awareness and recognition

Consistency is key in building a recognizable brand. A social media strategy ensures you're consistently presenting your brand's voice, visuals, and values across all your chosen platforms. This repetition helps potential customers remember you, understand what you offer, and feel a connection with your business. Think of it as creating a strong, positive impression, one post at a time.

Drive website traffic and sales

Ultimately, social media should be a driver of business outcomes. A well-crafted strategy includes clear calls to action, links to your website or online store, and promotions that encourage purchases. Whether it's showcasing a new product, offering a limited-time discount, or sharing valuable content that positions you as an expert, your social media can directly influence your bottom line.

Foster community and loyalty

Social media is inherently social! It allows you to engage directly with your customers, answer their questions, address their concerns, and even gather valuable feedback. This two-way communication builds trust and creates a sense of community around your brand. When customers feel heard and valued, they're more likely to become repeat buyers and enthusiastic advocates for your business.

Stay ahead of the curve

The digital landscape is constantly evolving. A social media strategy isn't a static document; it's a living guide that helps you adapt to new trends, features, and algorithms. By regularly reviewing and refining your strategy, you ensure your business remains relevant and visible in an increasingly competitive online world.

Getting started: your first steps

Don't feel overwhelmed! Creating a social media strategy doesn't have to be a monumental task. Start small and build from there.


  1. Define Your Goals: What do you want to achieve? (e.g., increase website traffic by 20%, gain 100 new email subscribers, generate 5 leads per month).

  2. Identify Your Audience: Who are you trying to reach? What are their interests and pain points?

  3. Choose Your Platforms: Where does your target audience spend their time online? Focus your efforts on those platforms.

  4. Plan Your Content: What types of posts will resonate with your audience and help you achieve your goals?

  5. Schedule and Analyze: Consistency is crucial. Use scheduling tools and track your performance to see what's working and what isn't.


By investing a little time and effort into developing a social media strategy, you're not just posting; you're building a powerful engine for your small business's success. It's time to move beyond the 'like' and unlock the true potential of social media for your business.


Looking for help with Social Media in Ontario? Book a free consultation with More to Come Business Services, an easy, affordable marketing agency for growing small businesses in Canada.



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